Leading Change: How to Thrive in the New Normal

Monday, February 12, 2024

01:00 PM 


Warp-speed innovations are changing how we work, shop, and socialize; millions of people are rethinking their careers; governments are scrambling to meet citizen’s new expectations; cultural shifts have given us new words, new relationships, and new awareness; and of course, we continue to grapple with the results of the global pandemic. These are some of the external complex challenges to respond to but even more so, the internal complex challenges community organizations often face are equally challenging.

By any objective measure, the amount of significant, often traumatic change in organizations has grown tremendously over the past two decades. As fast, furious, and constant change takes root in our everyday work lives, putting pressure on both organizations and individuals to adapt or perish, we all have the option to either keep our heads down and mouths shut OR we can choose to demonstrate a willingness to take the risks necessary to execute transformational change rapidly while minimizing the size and number of bumps in the road. In this session, we’ll distinguish between managing and leading change, learn how to recognize the characteristics and specific affects that often makes reality difficult to analyze, respond to or plan for, and introduce tactics you can use to navigate change-related challenges and improve your strategic abilities as a leader.

Course Outcomes*

• Explain how leadership differs from management, and the role each has in successful transformational changes.
• Identify the characteristics and affects that make a situation or condition (i.e., reality) difficult to analyze, respond to or plan for.
• Apply tangible strategies to navigate change-related challenges and improve your strategic abilities as a leader.


Mitchell Lindstrom has 10+ years of experience leading complex strategic planning, implementation, and evaluation efforts for non-profit organizations, and most recently State and Local Governments. He specializes in helping public sector agencies build and use data, evidence, and performance information to achieve their goals and improve decision-making. He has served as the Environmental Health Strategy Manager for the State of Michigan, and currently serves as a member of MCAH’s Board of Directors, as well as a manager at Guidehouse where he advises several state agency leaders and Midwest mayors on governmental transformation.